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Return and Refund Policy

 

 

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At Margarittasart, we want you to love your purchase. If for any reason you're not completely satisfied, we accept returns for store credit or exchange only.

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Eligibility & Process
We only accept returns or exchanges for items purchased directly through margarittasart.com or by phone.
All returns must be authorized. Please contact us before returning any item to obtain a return authorization number.
Returns must be initiated within 15 days of your purchase date.

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Handmade with Care
All of our pieces, including paintings and canvases, are handmade and hand-painted.
Because of their unique nature, returns are assessed on a case-by-case basis. We will determine eligibility for store credit based on the information and photos provided by the customer.

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Return Shipping & Packaging
Customers are responsible for return shipping costs.
We do not refund original shipping charges.
All items must be returned in their original packaging and protected with an outer shipping box and filler.
Please clearly write your return authorization number on the outside of the shipping box.

 

Return Address
Margarita Warner Art
Attn: Returns
930 New Hope Rd, Suite 11-177
Lawrenceville, GA 30045

 

Store Credit or Exchange
Once your return is received in its original condition, we will issue store credit in the form of a gift certificate or process an exchange, depending on your preference.

 

Please allow up to 5 business days for processing.

We truly appreciate your support of handmade art and are committed to providing a positive and personal shopping experience. If you have any questions, please reach out—we’re happy to help.

Damages/Defective Merchandise

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Please inspect your order as soon as it arrives. If your item arrives damaged or defective, contact us immediately so we can make it right.

To report a damage or defect, please contact our customer care team within 48 hours of receiving your package:

Phone: 404-538-0917
Email: margarittasart73@hotmail.com

Be sure to include a photo of the damage along with a brief description of the issue in your message.

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